Spa Mosaic Policies

Covid Policy

Please wear a mask to your appointment. We will be screening clients before coming into the spa. You will receive a screening form in your confirmation text message. Please help us by filling that out.

Booking An Appointment

We will ask for a credit card or gift card number to reserve multiple appointments. We reserve the right to charge for missed appointments and late cancellations.

Pricing

All prices are subject to change. Don’t hesitate to ask if there is any question on pricing.

Preparing For Your Visit

Due to exfoliation products that could irritate the skin, we advise you not to shave your legs the day of the appointment if receiving a pedicure. If you are receiving any waxing service be sure the hair is at least 1/4 inch long.   Any use of Retin A on your face before waxing should be discontinued for two weeks ahead of time before any facial waxing.

Arrival

A late arrival will affect the length of your treatment time. Your treatment will end as scheduled so that we may serve our next guest on time.

Environment

The spa is a refuge for adults. We ask that children be left in care of a loving adult, unless receiving a service. Upon entering the spa we ask that all cell phones be placed on vibrate or silent. Please refrain from talking on your cell phone in the spa, and be respectful and courteous of guests relaxing in all areas of the spa.

Cancellations

If you need to cancel or change an appointment, please call at least 48 hours prior to your scheduled appointment. Multiple services are held by a credit card or gift card number. We reserve the right to charge 50% of your scheduled service for cancellations within 24 hours of scheduled appointments. No shows and cancellations within 2 hours prior to appointments will be charged in full.