Cancellations

If you need to cancel or change an appointment, please call at least 24 hours prior to your scheduled appointment. All services are held by a credit card or gift card number. We reserve the right to charge 25% of your scheduled service for cancellations within 24 hours of scheduled appointments. No shows and cancellations within 2 hours prior to appointments will be charged 50%.

Wedding Cancellations

For wedding parties due to the larger amount of work and time set aside, same day cancelations and no shows will be charged full price.

Booking An Appointment

We require a credit card or gift card number to reserve appointments. We reserve the right to charge for missed appointments and late cancellations. Please look over the date and time you are booking, if you accidentally booked the wrong date and time and do not show up for your appointment you are still responsible for the 50% no show charge.

Cancelling An Appointment

We only accept canceled appointments via walk in or by phone during normal receptionist hours. If you cancel an appointment after hours, we will not retrieve the message until next day. If that is the same day as the appointment scheduled date, there will be a same day canceled appointment charge of 25%.

Pricing

All prices are subject to change. Don’t hesitate to ask if there is any question on pricing.

Preparing For Your Visit

Due to exfoliation products that could irritate the skin, we advise you not to shave your legs the day of the appointment if receiving a pedicure. If you are receiving any waxing service be sure the hair is at least 1/4 inch long.   Any use of Retin A on your face before waxing should be discontinued for two weeks ahead of time before any facial waxing.

Arrival

A late arrival will affect the length of your treatment time. Your treatment will end as scheduled so that we may serve our next guest on time.

Environment

The spa is a refuge for adults. We ask that children be left in care of a loving adult, unless receiving a service. Upon entering the spa we ask that all cell phones be placed on vibrate or silent. Please refrain from talking on your cell phone in the spa, and be respectful and courteous of guests relaxing in all areas of the spa,